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Privacy Policy

1. Data controller

The data controller for personal data collected through the website tekon.ad is:

  • Legal name: TEKON, SLU
  • NRT: 5146661
  • Registered address: Av. Dr. Mitjavila, 13, AD500 Andorra la Vella, Andorra
  • Phone: +376 398 433
  • Email:

2. Personal data we collect

Through the website we may collect the following personal data:

  • First and last name.
  • Email address.
  • Phone number.
  • Company name.
  • Any additional information voluntarily provided by the user through the contact form.

Additionally, browsing data may be collected automatically, such as IP address, browser type, operating system, pages visited and time spent on the website.

3. Purpose of data processing

The personal data you provide will be processed for the following purposes:

  • Inquiry management: To attend and respond to information requests made through the contact form, email or phone.
  • Business relationship: Managing the business relationship with clients and potential clients, including preparing proposals, quotes and executing contracted services.
  • Service improvement: Analyzing website usage to improve its performance, content and user experience.
  • Legal compliance: Complying with applicable legal and regulatory obligations.

4. Legal basis for processing

The legal basis for processing personal data varies according to purpose:

  • Consent: The user grants consent by submitting the contact form or accepting non-essential cookies.
  • Contractual performance: Processing is necessary for the execution of a contract or for applying pre-contractual measures.
  • Legitimate interest: Improvement of the website and services offered.
  • Legal obligation: Compliance with legal obligations applicable in the Principality of Andorra.

5. Data retention

Personal data will be retained for the time necessary to fulfill the purpose for which they were collected and, subsequently, for the legally established periods:

  • Inquiry contact data: Retained for a maximum period of 12 months from the last communication, unless a business relationship is established.
  • Client data: Retained during the term of the contractual relationship and, subsequently, for applicable legal limitation periods.
  • Browsing data: Retained for the periods indicated in the Cookie Policy.

6. Data recipients

Personal data will not be shared with third parties except when required by law. However, the following may have access to your data:

  • Technology service providers necessary for the operation of the website (hosting, email).
  • Public administrations and competent authorities when required by applicable regulations.

In all cases, said third parties will act as data processors under the instructions of TEKON, SLU and with appropriate security guarantees.

7. International transfers

As a general rule, personal data will not be transferred outside the Principality of Andorra or the European Economic Area. Should any international data transfer be necessary, appropriate safeguards will be adopted in accordance with current regulations.

8. User rights

You may exercise the following rights in relation to your personal data:

  • Right of access: To know whether your personal data is being processed and, if so, to obtain a copy.
  • Right of rectification: To request the correction of inaccurate or incomplete data.
  • Right of erasure: To request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Right of objection: To object to the processing of your data for reasons related to your particular situation.
  • Right to restriction of processing: To request restriction of data processing in certain circumstances.
  • Right to data portability: To receive your data in a structured, commonly used and machine-readable format.

To exercise any of these rights, you may contact:

  • Email:
  • Phone: +376 398 433

Your request must include your first and last name, the right you wish to exercise and a copy of an identification document. The request will be addressed within a maximum of 30 days.

9. Security measures

TEKON, SLU has adopted the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

10. Complaints

If you believe that the processing of your personal data does not comply with current regulations, you have the right to file a complaint with the Andorran Data Protection Agency (APDA) or the competent supervisory authority.

11. Modifications

TEKON, SLU reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. In case of significant changes, users will be informed through the website.